Privacy Policy

1. Introduction

Aurion Lifecare Pty Ltd (“we”, “our”, “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We collect personal information including:

• Name, date of birth, and contact details
• NDIS number and plan information
• Health and disability information necessary to provide services
• Emergency contact information
• Employment information (for job applications)

3. How We Use Your Information

We use your information to:

• Provide and manage NDIS support services
• Communicate with you about your services
• Meet our legal and regulatory obligations
• Process employment applications
• Improve our services

4. Disclosure of Information

We will not disclose your personal information to third parties without your consent, except where required by law or necessary to provide our services. This may include NDIS regulatory bodies, healthcare providers involved in your care, and government agencies as required.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Our systems and processes comply with relevant data security standards.

6. Access and Correction

You have the right to access and request correction of your personal information. To make a request, please contact us at admin@aurionlifecare.com.au.

7. Contact Us

If you have questions about this Privacy Policy or wish to make a complaint, please contact our Privacy Officer at admin@aurionlifecare.com.au or call 1300 XXX XXX.